Shipping Rates & Policy

Shipping Rates & Policies

Last Updated: January 29, 2025

At PinspiredLife.com, we strive to provide reliable and affordable shipping options for our customers in Canada and the United States. Below is a breakdown of our shipping rates and policies.

Shipping Rates

  • United States: $5 flat-rate shipping for orders under $75 USD. Orders of $75 USD or more qualify for free shipping.
  • Canada: $12 flat-rate shipping for all orders. Orders of $75 USD or more qualify for free shipping.

Processing & Delivery Times

  • All orders are processed within 2-5 business days.
  • Estimated delivery times:
  • United States: 5-10 business days unless otherwise stated.
  • Canada: 7-14 business days unless otherwise stated.
  • Shipping times may vary due to carrier delays, customs processing, and seasonal demand.

Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Please allow up to 48 hours for tracking updates to reflect in the system.

Customs & Duties (For Canada)

  • Orders shipped to Canada may be subject to customs duties or import taxes, which are the responsibility of the customer.

Lost or Delayed Shipments

  • If your order is delayed beyond the estimated delivery time, please check the tracking details provided in your shipping confirmation email.
  • If the tracking status has not been updated for more than 5 business days, please contact us here so we can assist in locating your package.
  • If your package is marked as “delivered” but has not been received, we recommend checking with neighbors, household members, or your local post office.
  • In cases of lost shipments, we will work with the carrier to initiate a claim. This process may take up to 14 business days for resolution.
  • If your package is confirmed lost by the carrier, we will offer a replacement or refund, based on your preference.
  • We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.

If you have any questions about our shipping policies, feel free to reach out to our support team here.